not happy I ordered 3 shadow boxes that I was going to give as Christmas presents. The quality of the frames themselves were fantastic, I was very happy with them. Unfortunately they sent the wrong foam core backing (I ordered black, but they sent white) so I had to spend another $16 on Amazon to purchase the correct colour. I tried to reach out to them via phone call numerous times, but nobody ever answered. I even left a voice mail and nobody got back to me. Overall, happy with frames, but hard to contact them if issues arise.
KL, | THANK YOU! Hello Everyone,
I hope you are well. I did not have time to communicate with my son after receiving and passing to him the package with my order re-done by you. Sorry for late e-mail due to that!
This time it is done PERFECTLY! My son is very, extremely happy, since it matches his dream picture of how it should look!
Thank you very, very much for your effort, your help, understanding and your support!
One more time - THANK YOU!
Tessna, | picture turned out very well but Good Morning; Thank-you for your prompt service and to let you know the picture turned out very well. I did have a concern as there is a \"popped\" nail head at the top but as it\'s in a dark tree and can only be seen at different angles I didn\'t think it was worth the postage and hassle to return it.I would certainly consider using your company again but would hope that the finished product could be checked over before sending it out.
Doreen Russell, Chilliwack | love the canvas We received the frame yesterday and really love the canvas and how pretty you've lined all the messages.
We will definitely recommend your company, we have someone celebrating 40 years next year, so will keep in touch!
Mike, |